Table of Contents:

Part 1: INTRODUCTION

• 1. Managing Human Resources Today

• 2. Managing Equal Opportunity and Diversity

• 3. Human Resource Strategy and Analysis

Part 2: STAFFING: WORKFORCE PLANNING AND ENFORCEMENT

• 4. Job Analysis and Talent Management

• 5. Personnel Planning and Recruiting

• 6. Selecting Employees

Part 3: TRAINING AND HUMAN RESOURCE DEVELOPMENT

• 7. Training and Developing Employees

• 8. Performance Management and Appraisal

• 9. Managing Careers

Part 4: COMPENSATION AND TOTAL REWARDS

• 10. Developing Compensation Plans

• 11. Pay for Performance and Employee Benefits

Part 5: EMPLOYEE AND LABOR RELATIONS

• 12. Maintaining Positive Employee Relations

• 13. Labor Relations and Collective Bargaining

• 14. Improving Occupational Safety, Health, and Risk Management

Part 6: SPECIAL ISSUES IN HUMAN RESOURCE MANAGEMENT

• Module A: Managing HR Globally

• Module B: Managing Human Resources in Small and Entrepreneurial Firms

Appendix A: PHR and SPHR Knowledge Base

Appendix B: Comprehensive Cases

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